Missed Call Scams

If you receive a missed call on your mobile phone from a number you don't recognise, think twice before calling it back. That's because there's a chance if you do ring back, you'll fall victim to a scam which could leave you out of pocket. The following explains more about 'missed call' scams, how to [...]

By | July 20th, 2016|City Communications, Ofcom|

Abandoned and Silent Calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times for any business. But for some people – for example, those living alone – these calls can be particularly frightening. City Communications explains more about these calls, what can cause them [...]

By | June 28th, 2016|City Communications, Ofcom|

Easier Broadband Switching

It is now much easier for millions of consumers to change to a new broadband or landline deal. Earlier this summer the process of switching between providers who use the Openreach telecoms network - such as BT, EE, Sky and TalkTalk - became simpler and smoother. A new 'one touch' process now places the responsibility [...]

By | August 4th, 2015|City Communications, Ofcom|